Company Overview

Trip.com is a leading global online travel service platform, part of the Ctrip Group. Since our establishment in 1999, we have been committed to providing quality and convenient travel booking services to travelers worldwide.

In Hong Kong, Trip.com has a comprehensive localized service network with deep understanding of the unique needs of Hong Kong travelers. We not only provide core services such as flight and hotel booking, but also cover high-speed rail ticketing, attraction tickets, travel insurance and other comprehensive travel products to make every journey perfect.

Legal Operating Qualifications

As a responsible travel service provider, Trip.com has complete operating qualifications in Hong Kong:

• Operating Company: Trip.com Travel Singapore Pte. Ltd.
• Licensed Company: Ctrip.com (Hong Kong) Limited
• Hong Kong Travel Agent License Number: 35236

We strictly comply with Hong Kong local laws and regulations to provide safe and reliable travel booking services for Hong Kong travelers.

Service Statistics

Our Mission

To make travel simpler and more enjoyable. We believe that quality travel experience should start from the moment of booking. Through innovative technology, professional service and thoughtful care, we are committed to creating unforgettable journey memories for every traveler.

Our vision is to become the most trusted travel partner for global travelers. Wherever you go in the world, Trip.com will be your most reliable travel assistant.

Service Commitment

At Trip.com, we always adhere to customer-centric service philosophy:

• Price Transparency: All prices are clearly marked with no hidden fees
• Quality Guarantee: Establish long-term partnerships with globally renowned suppliers
• Security & Reliability: Use bank-grade encryption technology to protect customer data
• Professional Service: 24/7 multilingual customer service team
• Continuous Innovation: Constantly optimize products and service experience